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Pharmacy
About the Program
The VA North Texas Health Care System pharmacy processes over 6,000
prescriptions daily. Many of these prescriptions are
filled by the Consolidated Mail Outpatient Pharmacy
(CMOP). Prescription refills are processed for mail
only. No refills are allowed at the Outpatient
Pharmacy window. Prescription refills may be
requested by phone or the Internet two weeks before
running out of the medication. Refills can also be
requested by mail. Please send request to:
VA North Texas Health Care System
Pharmacy Service (119)
Attn: Prescription Refills
4500 S. Lancaster
Dallas, TX 75216
For Pharmacy questions, call:
BONHAM 903-583-6255
DALLAS 214-857- 0566
FT WORTH 817-882-6000
Community Based Outpatient Clinic and Tyler Clinic patients should call
the Bonham division.
For problems with a new drug, call Telecare 1-800-677-8289.
Services Offered
Automated Refill Line
An automated refill line is available for all VA North Texas Health
Care System patients. Please call the following
number -
1-800-849- 3597, OPTION 1 (All divisions)
1. After you have dialed the number, wait for the
automated attendant to answer.
2. Enter your entire social security number, then
press the # key. Wait for an answer.
3. Press 2, then wait for an answer.
4. Press 1, then wait for an answer.
5. Enter the prescription number, then press the #
key. Wait for an answer.
6. To refill additional prescriptions, press 1 and
repeat the process.
If you are using the automated refill line, all refills should be
ordered at least two weeks prior to when the refill
is due to insure prompt processing and delivery
time.
Internet Refill
Prescriptions may also be filled online using VA's
My HealtheVet
program. You will need a user id and password to log
in. If you do not have one, you can easily get one
by contacting the VA North Texas Health Care System
Library Service at
ntxlibrary@va.gov. They will provide training,
passwords and can assist you with creating your
personal profile.
Drug Information
Please visit My HealtheVet for
information about any prescription you may be
taking.
VA Post Doctoral Pharmacy Training Programs
The VA North Texas Health Care System partners with Texas Tech Health
Sciences Center School of Pharmacy offering pharmacy
practice and specialty pharmacy residency training.
Details are available at
http://www.north-texas.med.va.gov\educ_affil/pharmacy/
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Hours
Bonham division
Outpatient Pharmacy Only
Monday - Friday 7:45 a.m. – 4:30 p.m.
Dallas division
Outpatient Pharmacy
Monday - Friday 8:00 a.m. - 630 p.m.
Saturday and Sunday – 9:00 a.m. – 5:30 p.m.
Spinal Cord Pharmacy
Monday - Friday 8:00 a.m. - 4:30 p.m.
Inpatient Pharmacy (inpatient hospitalized veterans only)
Open 24 hours a day, 7 days a week, 365 days a year.
Pharmacy Administration Office
Monday - Friday 8:00 a.m. - 4:30 p.m.
Fort Worth division
Outpatient Pharmacy Only
Monday - Friday 8:00 a.m. – 5:00 p.m.
All of the above services, except for the Dallas division inpatient
pharmacy are closed on all federal holidays.
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